28 January 2021 By Remi Johnson
The Federal Capital Territory Water Board says plans have been concluded to establish water kiosks in rural communities to address water shortages across the area councils
Acting General Manager of the Board, Dame Joy Okoro made this known to journalists at a forum organized to listen to the complaints of residents in Abuja.
Dame Okoro explained that the water kiosks are to be sited in areas where there is no planned water infrastructure.
She explained further that the water kiosks would be one of the innovative strides of the board to enable residents have access to potable water, at an affordable rate.
Responding to complaints on over and accumulated billings, Dame Okoro hinted that the Board had introduced Automated Meter Reading (AMR) for consumers to avoid making them pay beyond what they consumed.
According to her, the automated metering became necessary to minimize fraudulent practices among staff towards the attainment of reducing excessive billing of residents and blockage of revenue leakages .
Okoro noted that with the help of AMR technology, residents and consumers of water can be accurately billed , without having to visit customers homes physically.
Okoro While warning water board staff to desist from short changing residents, however identified paucity of funds as a major challenge militating against the speedy execution of some water projects.
She also encouraged residents to take adequate care of the metres in their areas to avoid being made to pay for damages or replacement.
They commended the Board for the good quality of water they had being supplying over the years but residents of Area1-7 and Garki axis, however urged the Board to address over billing, multiple billing, faulty metering, accumulated billing and discrepancies in the Board’s account details.
They also appealed to the Area Managers to be proactive in responding promptly to issues of broken pipes.
The stakeholders at the forum resolved to create a WhatsApp group in each area where their complaints would be laid to enable the Board address them with every sense of urgency.