FCTA Moves To Improve Service Delivery

28 December 2020 By Remi Johnson

The FCT Department of Reform Coordination and Service Improvement is to embark on building staff capacity and domestication of Federal Government e-Master Plan reform in the FCT Administration by January 2021 towards  improving efficiency and transparency in Public Service.

This is contained in a statement by the Acting Director of the Department, Dr. Jumai Ahmadu in Abuja.

The statement says the purpose of the work plan is to promote efficiency and ensure proper alignment of digitization of FCTA activities with the National e-Government Master Plan.

It explains that the project will also include a workshop on e-government master plan, skills gap assessment and capacity building on digital literacy.

According to the work plan, websites will be created for FCT Administration and its Agencies in the month of February 2021,to serve as a platform where residents can get timely and unrestricted access to activities of Government.

The statement also says that the department will prioritise training programmes in April, May, June and July with the Bureau of Public Service Reforms (BPSR) to reintroduce mentoring and succession plan in FCT Administration, organise workshop on the use of New Media to improve information management in the FCTA and a round table on Economic Sustainability plan to support the FCTA.  

It adds that the Sustainability Plan aims to mitigate the effects of deep recession.

According to the statement in August 2021, the department will join the BPSR advocacy on Basic Health Care Fund Domestication to upgrade the standard and condition of Primary Health Care Centers in the FCT, while September will be used to organise a workshop on Economic Sustainability Plan as it relates to the administration.  

It says the months of October November and December 2021 is expected to witness the engagement of the public and private sector with a view to adding value to what is already in existence as well as overview of progress made during the year.

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