FCT-IRS Establishes Call Center For Better Service Delivery

05 March 2021 By Remi Johnson

The FCT Internal Revenue Service (FCT IRS) has established a Call Center among other new innovations to make the system of tax administration in the territory more accessible and efficient.

Executive Chairman, FCT IRS, Mr Abdullahi Attah made this known in an Interview with Kapital FM in Abuja.

Mr Attah said the rationale was geared towards creating an institutional framework that would promote the ease of doing business for residents amid the COVID 19 pandemic.

He explained that the Call Center which is to operate from 8am to 5pm daily, is designed to enable tax payers make enquiries, or lodge complaints and get their issues resolved without having to physically visit any FCT-IRS office.

“Just dial 070 0220 0002 and someone will be there to attend to you”

According to the FCT-IRS Boss, to further reduce the number of persons that visit the office to obtain Tax Identification Number, TIN, the agency had simplified the process for all those with NIN and BVN to generate their TIN from the comfort of their homes using *7737*22#.

“Our USSD code is *7737*22#. Once you have already registered for NIN or BVN you don’t need to come to our office” he said.

Mr Attah also explained that FCT IRS in a bid to achieve one of its objectives of being the leading tax administration in Africa, had appointed 165 consultants to audit back duty taxes of MDAS, all Enterprises and Corporate Organizations for six years from 2015 to 2020 in the territory.

The Executive Chairman FCT IRS therefore appealed to residents to help build a viable capital city by paying their taxes promptly.

He noted that there would be no escape for tax evaders, as the agency had concluded plans to synergize with other sister agencies like AGIS, VIO, FRSC and the Joint Tax Board, to fish out all taxable persons within Abuja.

He also stressed that all residents are expected to file their 2020 tax return on or before the end of 31st March 2021.

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